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Terms & Conditions

Legal framework governing business relationships with Axcura AG.

Terms & Conditions

The following Terms & Conditions apply to all business relationships, offers, deliveries, and services provided by Axcura AG, Switzerland (“Axcura”), unless otherwise agreed in writing. Detailed contractual rights and obligations are governed by Axcura’s applicable General Terms and Conditions of Sale and Delivery (GTCS) or General Terms and Conditions of Purchase (GTCP), as well as any applicable Quality Agreement.

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1. General

Axcura operates as a supplier and purchaser of pharmaceutical and biopharmaceutical materials, intermediates, excipients, and related services through qualified partners. Any deviating terms of customers or suppliers shall apply only if expressly accepted in writing by Axcura.

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2. Offers, Orders and Contracts

All offers and quotations issued by Axcura are non-binding unless confirmed in writing. Contracts are concluded only upon written order confirmation, issuance of an invoice, or commencement of delivery or performance, in accordance with the applicable GTCS or GTCP.

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3. Quality and Regulatory Framework

Axcura operates under a Quality Management System aligned with ISO 9001 and PIC/S GDP principles. Products and services are supplied according to the agreed specifications, quality framework, and intended use communicated by the customer or defined in the purchase order. Additional quality and regulatory requirements may be governed by separate Quality Agreements.

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4. Delivery, Logistics and Risk Transfer

Delivery terms are governed by the Incoterms® agreed in the respective contract. Risk transfer, fulfillment, and title transfer are defined in the applicable GTCS or GTCP. Delivery dates are indicative unless expressly agreed as binding.

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5. Inspection, Complaints and Warranty

Delivered goods shall be inspected upon receipt. Complaints must be notified without undue delay. Warranty, remedies, and liability are governed exclusively by the applicable GTCS or GTCP. Any liability beyond replacement or refund of goods is excluded to the extent permitted by law.

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6. Confidentiality

All non-public technical, commercial, and regulatory information exchanged in the course of the business relationship shall be treated as confidential and used solely for contract performance.

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7. Force Majeure

Axcura shall not be liable for delays or failure to perform due to events beyond its reasonable control, including regulatory actions, supply chain disruptions, or acts of authorities.

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8. Governing Law and Jurisdiction

All legal relationships are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Zurich, Switzerland, unless mandatory law provides otherwise.

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9. Applicable Contractual Documents

The following documents apply depending on the nature of the business relationship:

  • General Terms and Conditions of Sale and Delivery (GTCS)

  • General Terms and Conditions of Purchase (GTCP)

  • Applicable Quality Agreements

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​The applicable version is the one valid at the time of contract conclusion.​​​

General Terms and Conditions of Sale and Delivery (GTCS)

General Terms and Conditions of Purchase (GTCP)

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For detailed contractual terms, please refer to the applicable GTCS or GTCP, or contact Axcura AG.

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